The second-hand marketplace Members Express Frustration About Sizing Changes
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for female and kids' apparel failing to inform all users about the change.
Digital Channels Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification than originally posted because of the remapping.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to examine their items and update the measurements by hand if necessary, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement was formerly size 12 but is now a UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Necessary Adjustments
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, because of my ongoing medical condition and selling on Vinted has been paramount for me since losing part of my income," she stated.
Platform Context
The service features exceeding 100 million users, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.